Patient support from Sanofi

HemAssist complements the support you provide your patients and their caregivers throughout their Sanofi treatment journey.


What we offer

Caring for patients with rare blood disorders is not always easy. They may need extra support along the way. 

When they are prescribed a Sanofi treatment and enroll in HemAssist, our team can provide helpful support on their side. Eligible patients can receive financial assistance to help them afford treatment, and can get ongoing support and education about their treatment and condition.

Our support

Financial assistance

Every person’s situation is different, which is why we work directly with patients to help identify the financial assistance programs for which they may be eligible.

Treatment education

We can help your patients understand more about their disease and treatment as well as offer administration training and tips to help them start and stay on track with treatment as prescribed.

Access to treatment

From navigating insurance coverage to assisting with reimbursement, our team works with you and your patients to get them started on treatment as efficiently as possible.

Your HemAssist team

Caring for patients with a rare blood disorder may require some support. That's why you have a dedicated HemAssist team here to assist you. Call 1-833-723-5463 Monday – Friday 8 AM to 7 PM ET.

Field Reimbursement Managers (FRM)

Your FRM can help you navigate insurance coverage and provide reimbursement education and solutions.

Case Managers

Your Case Manager will provide you with personalized insurance investigations and answer your specific questions about financial assistance options for eligible patients.

Patient portrayal of a professional woman sitting at a desk wearing a headset

Therapeutic Education Manager (TEM)

TEMs can answer questions about your patient’s condition and treatment and can provide helpful support including disease state education, treatment tips, and administration training.

HemAssist logo

Need help enrolling your patients?

It takes just a few steps. Learn how to get started. Call our team at 1-833-723-5463 Monday – Friday 8 AM to 7 PM ET with questions.

HemAssist Patient Support Here for your patients throughout their treatment journey. Call 1-833-723-5463 Monday – Friday 8 AM to 7 PM ET Fax 1-855-398-7634 © 2025 Sanofi. All rights reserved. Qfitlia, HemAssist, and Sanofi are trademarks of Sanofi or an affiliate. All other trademarks are the property of their respective owners. MAT-US-2500299-v1.0-03/2025